InjecteurLand is an e-commerce website that sells diesel common rail injectors of different brands. Is referred to as "Customer" means any person who places an order through the websites (injecteurland.com and injecteurland.fr) and as part (s) of a product or products ordered by the customer.
All orders under parts listed in this online store requires prior consultation of these general conditions of sale. The customer acknowledges having it read at the time of placing an order and expressly accept without reservation the latter discussed below. So these general conditions of sale are binding on him.
As a result, the client is fully aware that its agreement on the content of these conditions does not require the signature of this document, to the extent that the customer wishes to order online parts shown on the website. Pursuant to the provisions of Articles 1316 to 1316-4 of the french Civil Code, supplemented by Decree No. 2001-272 of 30 March 2001, made for the purposes of Article 1316-4 of the Civil Code relating to the electronic signature, it is recalled that the validation of the order constitutes an electronic signature which has, between the parties, the same value as a handwritten signature.
The customer has the option to save or print these terms and conditions, provided that both the saving and editing of this document are the sole responsibility.
The online shop set up by the company Fast Auto Services in the website cited in the preamble lists the following among other information:
- Legal notice for precise identification of the company
- Presentation of the essential characteristics of the proposed exhibits
- Indication of the price in Euros parts and services, as well as, where appropriate, the costs of delivery
- Indication of the terms of payment, delivery or performance
- The validity of the offer or the price
- All this information is presented in French.
The client states have full legal capacity to engage under these terms and conditions
These general conditions of sale are intended to clarify the rights and obligations of the client in respect of the parts for sale on the website mentioned in the introduction. They also define the terms and conditions under which we proceed to the sale and delivery of parts to the customer. They apply, without limitation or qualification, to all sales, available on the website concerned parts. We reserve the right to modify at any time these terms and conditions of sale. Nevertheless, the General Conditions applicable to the order placed on the website are those accepted at the time of placing the order.
The coordinates of the owner of the site are:
Fast Services Auto
1 rue des fréres lumiéres
N° Immatriculation: B 514 680 412
Phone. : 01 30 49 10 02
Pursuant to Article L. 111-1 of the Consumer Code, the customer may, prior to his order, take note on the website of the characteristics of the parts they wish to order. Photos, information and graphics that are available on site parts are not contractual and can not engage our responsibility to the client.
The offer is limited to parts of mainland France and some countries. The offers presented on the site are valid only within the limits of available stocks. For parts not stored in our warehouses, the offers presented on the website are valid subject to availability from our suppliers.
Any commissioned piece may be replaced by a similar or compatible part that is not necessarily the same brand than originally ordered.
The pieces presented on the website and whose sales is governed by these terms and conditions, are available as parts concerned appears on the website.
The range of proposed is likely to be changed on the website according to particular constraints related to its suppliers, without prejudice to orders placed by the customer.
The selling price of the items posted on the site are quoted in euros and in effect at the time of registration of the order. They do not include shipping and order processing. These fees are charged in addition to the purchase price based on the amount of the destination room. Shipping charges are shown before the registration of the order by the customer. The prices include the VAT applicable on the date of the order and any change in the applicable VAT rate will be reflected on the price of parts of the site injecteurland.fr.
Parts ordered to departments and territories overseas and countries that are not part of the European Union, will be invoiced without VAT. Upon confirmation of the delivery country, the amount charged will be announced in VAT exemption. However, the customer will be liable for customs fees upon receipt of the package.
The selling price of the parts may be changed without notice at any time. The new prices will be displayed directly on the site. If incorrect price we will contact you with the new price or cancel your order.
The customer can read the different parts offered on the website without being committed to this order and on any page. Only costs by connecting to the website shall be borne.
The customer retains the right to verify the details of the parts he wants to buy and fix it if necessary. Dice confirmation of materialized by clicking on the "order" button control, it is deemed to have accepted these terms and conditions of sale, the prices and quantities of items available on the site and ordered by the customer.
It is recalled that good end, the information contained in the order confirmation after the validation of the latter is to be retained by the customer on the carrier of their choice.
Customers wishing to order must first identify himself. If it is already a customer, he will enter his e-mail address and password, otherwise, it shall, at the end to complete a form following the instructions provided online where it will include the necessary information including his identification with name and mailing address.
The customer is informed and agrees that entering any identifier is proof of his identity and gives his consent. The requested information is needed to process the order. Once identified, an order will appear, listing the details of the order: the types, quantities and prices of items selected by the customer, and the total amount of the order, customer details and delivery address parts.
After confirming the order, checked all of its contents and once all required information has been completed by the customer. It will take the step of paying the full price of the order and choose the means with which it wishes to pay.
The sale will be considered final after sending the customer the order confirmation and receipt by us of the full price of the said order.
The records stored in our computer systems under reasonable security conditions, will be considered proof of communications, orders and payments between the parties. The filing of purchase orders and invoices is made on a reliable and durable can be produced if required.
To pay the full settlement of the order, the customer has, at its option, of all means of payment specified in the order and offered on the site (credit card, check, bank transfer, payment against default and Paypal account).
Credit cards accepted on the Website are: Carte Bleue, Visa and Master Card.
Cheques or bank only issued by a French bank must be made payable to Fast Auto Services if paid by check. The customer must specify the order number on the check and send the check by mail to the following address:
Fast Services Auto
1 rue des fréres lumiéres
In case of payment by bank transfer, the customer's order be quoted the order number in question.
The customer can cancel the order before sending the check or transfer order by simply sending e-mail to service.client (at) injecteurland.com specifying the order number.
In all cases, the parts are always sent after payment of the entire order. The Customer warrants that he has the required permission to use the method of payment chosen by himself, during the validation of the order. Except in the case of the shipment against reimbursement payment is paid before shipping package.
We reserve the right to suspend any order and any delivery in case of refusal to authorize payment by credit card the officially accredited or in the event of nonpayment.
Particular, we reserve the right to refuse to make a delivery or an order from a customer who has not fully paid or a previous order or with whom a payment dispute is being administered. We have established a procedure for control checks to ensure that no one is using the bank details of another person without his knowledge. As part of this audit, it may be asked customers to contact us by any means at its disposal a copy of a photo ID and proof of address part. The order will be confirmed after receipt and verification by us of parts sent
Payment is included for the countries of the eurozone and excluding taxes for other destinations all taxes, the customer acknowledges pay any customs duties on entry of goods into the country of the delivery address.
To ensure the security of credit card payment, the customer must send the payment CVV (CVV) on the back of the credit card used by the customer. Banking transaction is performed directly on the secure server of our bank. We also use a secure payment tool, called "PayPal". Payment security based on client authentication, and confidentiality of all data. To ensure this security, PayPal uses proven techniques cryptography and respects the various banking regulations.
Payment is made using SSL (Secure Socket Layer) so that the transmitted information is encrypted end-to-end transport of data over the internet and no third party can be viewed on the Internet. When paying by credit card, the customer's account will be debited on the day of the order. In no event shall our servers do not store your credit card details.
Parts subject to a final customer order will be delivered to the address specified by the customer on the order form only in underserved areas indicated on the website
The customer can edit an invoice via the website after entering e-mail indicated by the client during registration and password address. It appears in the details of the order after shipment thereof. An invoice is also available in the package of the order
In case the customer is absent upon delivery of parts ordered, it is his duty to bring the carrier to arrange a redelivery or go withdraw his order to the depot. In case of non-conformity of the parts delivered from the information contained in the order, We will fix or reimburse the customer.
The delivery is done from provision of parts to the customer. It is the customer to verify the absolute shipments upon arrival of the package and to all reserves and complaints which would appear justified to the carrier or the clerk of the post office and refuse the package in case of breakage, theft, etc. ....
The customer must verify the completeness and compliance information regarding the delivery address he provided. We can not be held responsible for any data entry errors and the consequences that would result from such a delay or error in delivery. All costs incurred for the return of the order will be entirely borne by the customer.
The customer may, at his request, be sent an invoice to the billing address and not the delivery address by validating the option provided for this purpose on the order option. When we do a mailing, you will immediately receive an email informing you.
The order will be executed no later than within three days from the day following that on which the customer placed the order. In case of unavailability of parts ordered, especially because of our suppliers, the customer will be informed immediately and will be able to cancel the order.
The customer then has the option of requesting either a refund of amounts paid within 30 days before their payment, or exchange parts.
We will then arrange with his bank to subtract the price of the item (s) or service (s) not (s) the amount withdrawn from the customer's bank account if the payment was made by credit card. In case of payment by check or bank transfer, by check We would refund the overpayment.
The customer must make us the same day of delivery or later than the first business day after delivery, any claim of error of delivery and / or non-compliance of parts compared to the instructions on the order form. Any claim made after this time will be rejected
The formulation of this claim can be made:
- By logging on to our website in your account, after entering your username and password, do not forget to specify your order reference
Any claim not made in the rules defined above and within the time limits could not be taken into account and we hold harmless with respect to the client.
receipt of the complaint, we will assign a number of exchange or part (s) (s) concerned and contacted by e-mail, fax or telephone to the customer. The part exchange can only take place after the award the customer a number of exchange that the approach outlined above
In case of error of delivery or exchange any item for exchange or refund must be returned in its entirety and in its original packaging, with Colissimo, at the following address:
Fast Services Auto
1 rue des fréres lumiéres
To be accepted, any return must be reported prior to our customer service. Shipping fees are borne by us except where it would appear that the recovery room does not match the original declaration made by the client in the back.
Upon delivery, the customer or the recipient of ordered parts is supplied by an officer of the company Chronopost or UPS and electronically sign a receipt. In case of absence, the client or recipient of parts ordered receives a calling card, which allows him to contact the carrier to the contact information on the calling card to arrange another delivery day. The customer or the recipient of the parts ordered are invited to check the apparent condition of parts delivery. In the presence of apparent anomaly (damage, missing piece from the delivery, parcels or parts or broken, etc..), The client or recipient has ordered parts within 3 days of receipt command to share the carrier on delivery or by registered letter with acknowledgment of receipt, of any incident relating to the condition or contents of the package delivered. It is also asked to report the problem by calling customer service at 003188.8.131.52.02.
The delivery following checkout are for France 3 to 5 working days to other countries delivered 5-10 business days . These times are given as an indication.
Any delay will not give rise to damages, withholding or cancellation of the order by the customer. In any event , in accordance with the provisions of Article L. 121-20-3 of the Consumer Code , parts ordered will be delivered within a maximum of thirty days from the day after the customer has registered his order , subject to full payment .
If the delivery at the end of this period, the customer will have the option to cancel the order. The amounts paid by the customer will be refunded without delay to the exclusion of any other compensation. In case of late delivery from the initial date , the customer must notify in writing (mail, email ) to improve the quality of service that can be offered to him and allow us to conduct a survey of carrier.
The delivery , after checkout as described above, are: Chronopost : less than or equal to 3 working days - UPS: less than or equal to 3 business days; If you exceed these limits more than seven days and not due to force majeure , the customer will have the opportunity to cancel the order by registered mail with return receipt addressed to the coordinates given in the "Contact Us" web site injecteurland letter. fr or by phone at 00331 30 49 10 02 . We then proceed to an investigation with the carrier prior to reimbursement of ordered parts not delivered.
Each order is sent out as soon as possible (allow 1 to 2 business days to the extent of available stock ) . If out of stock , or if we fail to restock within 5 working days , we will contact you either by phone or by email to let you know the availability of the room. Once the goods deposited with one of our carriers we can not be held responsible for the delay deliveries.
Pursuant to Article L. 121-20 of the Consumer Code, the customer has a period of 7 calendar days from the date of receipt of the order by itself or by the recipient of the order to return at his own expense the entire the order and obtain the customer's choice of parts exchange, or a credit or a refund for the amount of the order. If the deadline falls on a Saturday, Sunday or a holiday or holiday, it is extended until the next business day. All returns must be reported prior to our client by phone or email service via our contact form on injecteurland.fr.
The item must be returned to:
Fast Services Auto
1 rue des fréres lumiéres
78310 COIGNIERES - FRANCE
We will only accept items returned in their entirety, in their original packaging complete and intact and in perfect condition for resale and not consumed. Any part that has been damaged or whose original packaging has been damaged or consumed in part, will not be refunded or exchanged. This right of withdrawal is without penalty. Assuming the exercise of the right of withdrawal, the customer has the option of requesting either a refund of monies paid, or exchange the item. In case of exercising the right of withdrawal, reimbursement by re-crediting his bank account (secure transaction) if paid by credit card or refund check in the other cases.
In case of exercising the right of withdrawal, we will make every effort to refund the customer within 15 days. However, given the technical nature of the items, this period may be extended to 30 days, especially when the room needs a technical audit (see components to be tested in advance), the customer will be paid by credit card or by check.
We are committed to exchange or refund any item damaged or not in accordance with what is expected. If the customer opts for an exchange, it may relate to an identical part (sometimes a different brand) than originally ordered by the customer, unless the item in question is no longer available on the date of the implementation of the contractual warranty, either temporarily or due to the loss of part of the catalog. In this case, similar to the one originally proposed piece is delivered to the customer as soon as possible.
New or remanufactured parts have a manufacturer's warranty of one year or two years (see product page for each item).
Modified or repaired by the customer or any other person not authorized by us parts are excluded from warranty. The guarantee applies only if the part has not been altered and has been fitted by a professional.
Any return of the part under warranty quoted above shall be subject to prior approval from us. The customer should contact the customer preferably by email service using the correct form on the site. If the room is recognized as defective, we will send the customer a return number. The defective part must be returned along with the return number in perfect condition in its original packaging and accompanied by the technical manuals and other accessories provided packaging, in perfect condition, unused and clean.
Upon receipt of the defective part by us and after verification and / or expertise if necessary, if the defective part is recognized, the same or similar item will be returned at our expense. All costs and risks associated with transportation back of the room are the responsibility of the buyer client.
Said the defective part will be sent at our supplier to validate or not the management of the guarantee:
- If the part is found to be defective we will send as soon as the same or similar to this room and all fees will be attached so obviously you at our expense.
- If the item is defective and not recognized in working condition, we will require a payment of 20 € per test and injector Shipping Return borne by you.
Parts repaired by us are 1 year warranty.
The parts can be delivered we returned by the customer under the conditions and according to the detailed instructions below. Parts must be returned in resalable condition and in their original condition (packaging, accessories, manuals ...), sealed and accompanied Good Return signed by the customer.
If you chose to have a point, it will be refunded within 15 days of receipt of your rooms (complete and not removed) or by check or by re-credit credit card. Your old item must be returned within 30 days from the date of your invoice invoice.
Caution: For any components returned in a standard exchange. We ask you to check for the validity of the refund may be refused in case of shock, broken parts, or any other reasons left to our discretion
We reserve ownership of parts sold until full payment of the price paid by the customer, including fees and taxes. It is the customer, at their expense, insurance to cover all risks during transportation of parts, including degradation and loss.
We would be liable for breach of contract in case of shortage or unavailability of parts due to a case of force majeure, disruption or total or partial strike of postal services and transport strike and / or communications.
Pursuant to Article 4 of Decree No. 78-464 of 24 March 1978, the provisions herein shall not deprive the customer of the legal guarantee which obliges the seller to guarantee against all the consequences of latent defects of the thing sold . The customer is expressly informed that we are not the producer of the parts shown in the website injecteurland.fr within the meaning of the law n ° 98-389 of 19 May 1998 concerning liability for defective parts. Accordingly, in case of damage to a person or property by a defective part , only the producer responsibility thereof may be sought by the client, based on the information provided on the packaging of the item . The conditions and the manufacturer warranty period are shown on the relevant parts . Given the frequency of renewal of the components of technical parts, we will , upon request, inform the client of the availability of spare parts and the proposed modalities possibly get
Sole responsibility of the manufacturer remains fully committed , in particular under articles 1641 and following of the Civil Code .
Injecteurland.fr The site contains information from third parties and links to other Internet sites. To the extent that we can not control these sites and external sources , we would under no circumstances be held liable for damages resulting from the use, of these links , or inability to use these third-Party Information or the content of other websites , nor the fact of having trusted the content, goods or services available on these sites or external sources.
Accordance with the "Informatique et Libertés" law, the processing of personal information about users has been declared to the Commission Nationale Informatique et Libertés (CNIL). The user is via Article 34 of Law 78-17 of 6 January 1978, a right to access, modify, rectify and delete data concerning him, he may exercise in writing we contacting.
Your name, address and e-mail address will not be made available to other companies. We promise to use it only for internal use.
Ordering on our website injecteurland.fr, the client can also be informed of offers by e-mail, but opposed to it. Three types of emails can be sent - newsletters, - the event emails; - emails personalized offers. If the customer does not wish to receive these informational messages, it can let us know at any time by mail or e-mail the contact information in the "Contact Us" on the Website or via the unsubscribe link content at the bottom of each email sent by us. In case of problem with this, the client can contact customer service.
Internet sales are subject to French law. Any dispute regarding the existence, interpretation, performance or breach of the contract between us and the customer, even in cases of multiple defendants, shall, in the absence of agreement, the exclusive jurisdiction of the courts Versailles.
All elements of the site are injecteurland.fr our exclusive intellectual property or having their right (Bosch images, for example).
Neither party will have failed in its contractual obligations, insofar as their execution is delayed, hindered or prevented by a fortuitous event or force majeure. Be considered fortuitous event or force majeure any compelling facts or circumstances, outside parties, unpredictable, unpreventable, independent of the will of the parties and can not be prevented by them, despite all reasonable efforts. The party affected by such circumstances shall notify the other within ten working days of the date on which it becomes aware. Both parties will then, within one month, unless unable due to force majeure, to examine the impact of the event and agree the conditions under which the contract will be continued. If the force majeure lasts for more than three months, these terms may be terminated by the aggrieved party. Explicitly, are considered force majeure or unforeseeable circumstances beyond those usually retained by the jurisprudence of courts and the French courts: the blocking of means of transportation or supplies, earthquakes, fires, storms, floods, lightning cessation of telecommunications networks or own telecommunications networks to external customers difficulties.